How a simple idea became a world leader

TSG Associates was established in 1993 but its origins go a little further back. During
the 1980s, working as a military medic, I had become aware of the need for a pocket
size, aide-mémoire for paramedics. As no suitable product was available, I designed
the Smart Medi-Memo.

As a result of our innovation, TSG began working more closely with UK ambulance services and worldwide emergency organizations. In 1996, we were approached to produce an incident management system that would enable rescue services to provide a systematic, structured response to multiple casualty incidents.

Using my first hand knowledge, backed up by our emergency services' experiences of
mass transit incidents and terrorist situations, we launched the pioneering Smart Incident Command System.

We have continued to develop the initial concept to create an intuitive, scalable, practical incident management system that allows rescuers to command and control all types of emergency, and maximize the number of survivors.

Today, the Smart Incident Command System is used by British military and civilian services, is integrated into the New York State disaster preparedness plan, has been state mandated by Connecticut, Massachusetts, Illinois and North Carolina and is standard issue in high-risk regions world-wide.

We are also socially conscious, working with The Halo Trust and The Dogs Trust Leeds as well as supporting local organizations such as Siddell Rugby club. Click here to read about our Social Conscience policy.

It is our constant endeavor to offer you a superior service and world-class products that make a positive difference on the out come of a mass casualty incident.

I look forward to working with you.

Colin Smart
Director